Returns & Exchanges

At Tadpole, we want you to love your new look, so we offer a seamless 30-day return policy for all unworn items with original tags. If your fit isn't quite right, we are here to help you find the perfect replacement or issue a full refund.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal with your order number and email address to select the items you wish to send back.

  • 2.
    Print Your Label

    Once approved, download and print the prepaid shipping label provided via email and securely package your items.

  • 3.
    Drop Off Package

    Hand over your package to any authorized carrier location or schedule a pickup at your convenience.

  • 4.
    Receive Your Refund

    After our team inspects the returned garments, your refund or exchange will be processed within 5 to 7 business days.