Returns & Exchanges
At Tadpole, we want you to love your new look, so we offer a seamless 30-day return policy for all unworn items with original tags. If your fit isn't quite right, we are here to help you find the perfect replacement or issue a full refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely package your items.
- 3.Drop Off Package
Hand over your package to any authorized carrier location or schedule a pickup at your convenience.
- 4.Receive Your Refund
After our team inspects the returned garments, your refund or exchange will be processed within 5 to 7 business days.
